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faqs
Can I attend a demo ?
Contact us to schedule a one-hour demo.
Can I test d.side?
I am using Oracle Standard Edition, Does d.side support it ?
Yes, d.side offers the same features in Standard Edition (SE, SE2) as in Enterprise Edition.
Does d.side rely on Oracle optional packs ?
No Oracle option (Diagnostics Pack or Tuning Pack) is required to use d.side which only accesses free views in real-time or replay.
d.side for AWR relies on Diagnostics Pack.
How long does an installation take?
You access your databases within 3 minutes.
What are the installation requirements ?
d.side is certified with java 11, regardless of the OS. You can access any Oracle database starting from version 10g.
What Oracle rights are required to use d.side ?
d.side is read-only, CREATE SESSION and SELECT CATALOG ROLE privileges are sufficient.
Replay requires creating tables.
Do I need to deploy an agent to use d.side ?
No agent is needed to use d.side live or on AWR. Replay requires running a PL/SQL package.
Is it possible to connect to a DataGuard database ?
Yes, d.side allows you to connect to a Primary or StandBy DataGuard database.
Does d.side run on a virtual or shared machine ?
Yes, d.side can be installed on a virtual machine or shared by multiple users.
Does d.side require training ?
d.side is intuitive and easy to learn. No training is required.
We offer an optional Oracle Performance Training where you will use d.side on your real-world cases.
I am not a DBA, can d.side help me ?
d.side offers a DBA profile and a developer profile in the user preferences.
Where can I find help to use d.side properly ?
The documentation provided and the blog allows everyone to be autonomous.
Do I have access to support if I have questions ?
Access to email support is available free of charge and without limit.
How does licensing work ?
A license is purchased per user, with a decreasing rate from the second user. For more information, contact us.
What are the d.side options available ?
d.side offers 3 options: Replay (navigate in time to work on a past activity), Anais (SQL tuning assistant), and RAC (observe the behavior of the interconnect).